Updated: Jun 10, 2021
In a range of risk scenarios, the SPOT X satellite device maintains lone worker safety even when cell phone signal is poor or non-existent.
In the twenty-first century world of work, we’re all reliant on being contactable all the time. For lone workers, this is also the most important way employers can protect their health and safety. But in some cases, the geography of cell phone signal coverage hampers this effort. Standard terrestrial-based phones may not be enough if lone workers are in areas with weak, intermittent, or non-existent cell phone signal. This blog focuses on four risk scenarios where the SPOT X satellite device can maintain Safe Hub lone worker safety standards.
A satellite device that powers Safe Hub emergency support
SPOT X provides powerful communication in a crisis. Unlike conventional cell phones, it's a satellite device that doesn’t rely on terrestrial infrastructure. As a result, SPOT X has practically limitless coverage in North America and beyond. And this allows Safe Hub Monitoring & Response Centers (MRC) to locate lone workers if the worst happens. The device deploys GPS technology, automatically sending the user’s location information to the Center at 10-minute intervals.
We fit SPOT X with our Red Alert and SMS Safe Check features as standard. For immediate assistance through Red Alert, the user simply presses and holds the SOS button to open two-way satellite messaging. This immediately connects them with an MRC agent, who will have access to their personal profile and GPS location. Users can include discreet panic words to indicate that they are under duress. And we record the SMS conversation as a matter of course for use in potential future legal proceedings. Additionally, lone workers can use the SMS Safe Check feature, which is a welfare check-in system that requests a response every 1 hour. If they fail to respond, an alarm will be raised at the MRC, and the operator will initially be in contact via SMS, then phone. If there is still no response, the MRC will escalate the call according to the user's protocols.
Four risk scenarios where SPOT X provides lone worker safety
As well as the prominent SOS button, SPOT X features an illuminated QWERTY keyboard for easy messaging. And as it’s durable and designed for extreme conditions, SPOT X is a practical solution too. We run through four different lone working risk scenarios to see just how SPOT X can deliver on lone worker protection.
Scenario 1: Utilities
For all those utilities lone workers out in the field, SPOT X is ideal for those working in more out-of-the-way areas. For instance, the device would suit surveyors or safety inspectors in a power or water utility working a remote part of a network. If they need help after an accident or other incident, they can quickly contact our MRC for help.
Scenario 2: Real estate
Real estate agents may be showing or surveying property in Isolated areas where cell phone signal is weak. To protect the worker, employers need to know that they're able to contact them. A SPOT X satellite device allows real estate agents to signal that they may be entering a remote area and summon help should they need it.
Scenario 3: Driver services
Typically, of course, driver services are based in urban areas. But sometimes, lone working drivers will be driving long distances and potentially operating in remote areas. And even in urban or suburban settings, cell phone signal may be weak or intermittent in certain parts of a city. With SPOT X on their dashboard, they'll have access to the help they need.
Scenario 4: Corporate services
Sales staff out on the road may be working in far-flung parts of the country. Whether they're in a location selling products, or driving between client visits in remote areas, lone working sales staff may need a satellite device for extra support. We can't help them make the sale, but we can ensure that they get help if they're in trouble.
SPOT X specifications at a glance
Dimensions - Height: 6.5in (16.61 cm), Width: 2.9in (7.37 cm), Thickness: 0.9in (2.39 cm)
Weight: 7oz. (198.4g) with Lithium batteries
Operating Temperature: -4deg F to 140deg F (-20deg C to 60deg C)
Operating altitude: -328 ft to +21,320 ft (-100 m to +6,500 m)
Impact resistance: MIL-STD-810G for shock
Impact-, dust-, and water-resistant: IP67 (3.3 feet for up to 30 mins)
To find out more about how we can deploy Safe Hub on the SPOT X satellite device, contact one of the team today.
About Sky Alert
Safe Hub, from Sky Alert, is an advanced security platform that protects people working alone. With pinpoint accuracy and lightning-fast response, Safe Hub is not just another 911 app. It's all-around protection for lone workers. Using a discreet personal device such as the SOS Fob, our advanced App on a smartphone, or the SPOT X satellite device, Safe Hub connects users with a state-of-the-art Monitoring Response Center (MRC). At the MRC, highly trained operatives can provide immediate assistance directing the police or paramedics to your GPS location in the fastest time possible.