The lone worker safety data from the Safe Hub platform allows our clients to improve their safety policies and practice.
We talked in our last blog about how the Safe Hub platform provides our clients with an overview of lone worker safety data. From the number of alerts raised and safety features activated, through to issues raised and response times, a simple dashboard presents the data in a useful format. Of course, that’s valuable information to provide a snapshot of how lone workers engage with Safe Hub. But it’s important for our clients to extrapolate from this management information. It can be a chance to embed a culture of continuous improvement into workforce management. In this blog, we’re going to look at how those organizations can use lone worker safety data to drive improvements in their safety policies and practice.
What does lone worker safety management look like?
Our proprietary platform, Safe Hub, records all user activity in one place. We focus on presenting useful information in customized monthly performance dashboards, not simply raw data. This creates compelling interactive reports, including graphs and pie charts to enable a detailed assessment of performance against KPIs (key performance indicators). We provide reports free of charge, and we can customize them to multiple levels of management information. All that our clients need to access user reporting and management tools is internet browser support.
As well as being useful information for our clients themselves, this, of course, holds us to account for the service we provide. Indeed, management information that is timely, accurate and relevant is a key aspect of our market-leading service delivery and provides the basis for our proactive key account management activity. And as we've noted before, this is a 'software as a service' (SaaS) approach that relies on robust cybersecurity. We deliver that by using industry-leading software vulnerability scanners for security threats
Data can drive change for the people on the ground
Of course, lone workers are more than just the data they generate. Recognizing that employees are humans whose wellbeing must be considered, and not simply resources, marks any organization out as somewhere great to work. Employers must assess the health and safety risks associated with any activity before the work begins and embed those assessments in a robust policy for protecting employee safety. This is especially true for lone workers, given they can be vulnerable to higher risks.
We all know that it can sometimes be difficult to turn policy into practice. One wonderful way for employers to do just that is via a comprehensive safety system such as Safe Hub. By understanding where workers are particularly vulnerable, our clients can strengthen their safety practice in certain areas. Whether that's mitigating against the risk of physical accident or protecting workers at risk of intimidation and abuse while at work, Safe Hub helps.
Having a lone worker safety device will not in itself solve all the causes of injury or stop threats, but it does allow workers to get urgent assistance. Drilling down into the data we provide from the Safe Hub platform can mean addressing key vulnerabilities. For example, if in a particular month, Safe Hub registers a large number of Worker Down alerts, it may mean that our client needs to take additional mitigation action, such as improving training or enhanced equipment checks.
On the record, all the time
Safe Hub also provides evidential support, by providing recordings of alert calls that can be used in any later investigations. All calls are recorded; these recordings are admissible as evidence in a court of law, for example in case of prosecution for an assault. And what's more, being able to demonstrate that employers have done everything they can to protect employees further limits their own risk profile.
It should go without saying that there are many reasons why employers should protect their lone workers. Broadly speaking, these reasons fall into three categories: moral, legal, and financial. We always like to start with the moral reason. And with Safe Hub protecting lone workers, our clients find it easier to do the right thing.
To find out more about how the Safe Hub platform captures lone worker safety data to improve safety policy and practice, contact one of the team today.
About Sky Alert
Safe Hub, from Sky Alert, is an advanced security platform that protects people working alone. With pinpoint accuracy and lightning-fast response, Safe Hub is not just another 911 app. It's all-around protection for lone workers. Using a discreet personal device such as the SOS Fob, our advanced App on a smartphone, or the SPOT X satellite device, Safe Hub connects users with a state-of-the-art Monitoring Response Center (MRC). At the MRC, highly trained operatives can provide immediate assistance directing the police or paramedics to your GPS location in the fastest time possible.