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Writer's pictureMarc Bates

What turns cell phones into safety devices? The Safe Hub app

The Safe Hub app turns a cell phone into a fully functioning lone worker safety device, using the Safe Hub software platform.


For many lone workers, cell phones are an essential part of their everyday work. They may be arranging their next meeting when they’re taking a break from driving. Or they may be checking an essential document on a subway train on their way to a meeting. With the Safe Hub app, their phones can also be a vital part of their working safety practice. Safe Hub can do everything from summoning immediate help in the event of an emergency, to receiving messages which can stop them getting into trouble in the first place. In this blog, we'll be running through how the Safe Hub app and software platform harness the full potential of the cell phone.


There’s surely an app for that

Designed to work seamlessly across all handsets, the Safe Hub smartphone app is available for Android and Apple operating systems. Authorized users can download the app from the relevant app store or device management software. The app is easy to use and intuitive, and we provide full training for all users.


Once they've installed and activated the app, users can access an SOS button which overrides the handset’s keypad lock for fast access in a crisis. Meanwhile, GPS and GPRS technologies together provide accurate location data and the fastest possible alert transmission in an emergency. And whenever the app is active, certain safety features run in the background without interrupting the phone’s normal functions.


Key features of the Safe Hub app

Safe Hub’s advanced smartphone app includes all eight of our safety features. That's a powerful tool that lone workers have in their pocket or their bag when they're working remotely, or next to them on their desk.


  • GPS Locate (location). When using the Safe Hub app, the software platform reports the lone worker’s GPS location to the system every ten minutes as standard, and whenever they raise an alert. This provides pinpoint accuracy anywhere in the United States.

  • Red Alert (emergency). By pressing the Red Alert button to raise an alarm, the app user opens a two-way call with highly trained operatives at a Monitoring & Response Center (MRC). They will be able to deploy the emergency services, using GPS data to pinpoint a lone worker’s location. And the MRC can even bypass standard 911 procedures to get emergency help in a hurry.

  • Yellow Alert (memo). App users can leave a voice message with task- or location-specific information. If the worker then raises a Red Alert or cannot be contacted, MRC agents will gain vital contextual information from their recording.

  • Virtual Buddy (assurance). Whenever the app user feels at risk, they can initiate a call to the MRC. Agents at the MRC will stay on the call until they know that the lone worker is safe.

  • Worker Down (reactive). The handset’s motion sensors can detect an impact, change of orientation, or lack of movement. Safe Hub will automatically raise an alert with the MRC, according to the safety escalation protocols that the app user has set.

  • Safe Check (proactive). The app user can set timed welfare checks and reply ‘OK’ to the regular prompts. If the user doesn’t respond within the set period, a Red Alert is raised at the MRC.

  • Group Alert (broadcast). Managers can target warning messages at pre-defined groups, specific individuals, or app users within a given radius from a midway point. Whether it’s severe weather, a natural disaster, a terrorist alert or simply an urban traffic snarl-up.

  • Safe Beacon (virtual barrier). When an app user enters an area monitored by Safe Beacon, the software sends an alert to their phone and their manager. The worker can receive dynamic safety messages such as whether they need to limit the time spent in that area or follow specific safety protocols (such as using personal protective equipment).


When the Safe Hub app comes into its own

The Safe Hub app is particularly useful for organizations which have already issued staff with cell phones. Alternatively, certain lone workers may prefer not to carry (and remember to charge) a second specialist lone worker safety device, such as SOS Fob.


With the Safe Hub app installed on their cell phone, lone workers can enjoy the broadest possible range of protection. Wherever they have phone signal or broadband/ Wi-Fi access, they’ll be able to access support thanks to our powerful software platform. And that can provide a lifeline, making their phone essential to their everyday work.


To find out more about the Safe Hub app and the software platform that powers it, contact one of the team today.

About Sky Alert

Safe Hub, from Sky Alert, is an advanced security platform that protects people working alone. With pinpoint accuracy and lightning-fast response, Safe Hub is not just another 911 app. It's all-around protection for lone workers. Using a discreet personal device such as the SOS Fob, our advanced App on a smartphone, or the SPOT X satellite device, Safe Hub connects users with a state-of-the-art Monitoring Response Center (MRC). At the MRC, highly trained operatives can provide immediate assistance directing the police or paramedics to your GPS location in the fastest time possible.


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